Data & Analytics
Hotjar
Last updated 2026-08-03 · benchmark measured 2026-08-12 — deterministic & reproducible
Hotjar (Contentsquare) is a digital experience analytics platform with heatmaps, session replays, and surveys.
Is Hotjar production-ready?
Legit.Show scores Hotjar 73 out of 100 — the simple average of its 6 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on Hotjar (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Standards; its weakest is Security. 6 of the seven frames returned a score; Accessibility was not measurable on this service and is recorded as null — not as zero. Every frame it averages is published with its evidence on the Legit.Show listing.
The 7 Frames
- Performance — 80/100
- Accessibility — not measurable on this service (null — not scored as 0)
- Security — 45/100
- Privacy — 55/100
- Reliability — 70/100
- Standards — 100/100
- Discoverability — 85/100
What we measured
- Security headers present: HSTS.
- No Content-Security-Policy.
- Served over HTTPS with a valid certificate.
- Real Lighthouse performance run — 1118 ms to first byte.
- Returns a proper 404 for unknown routes.
- 0 of 3 sampled routes reachable.
- No privacy policy found.
- Sets cookies / loads scripts with no consent prompt.
Who built it
product account @hotjar
Who it's for
Website owners · Product teams · UX researchers · Digital marketers · Conversion optimization specialists
Pricing
Free plan available; Growth plan at $49/month; pay monthly or yearly options
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