Productivity
LiveChat®
Last updated 2026-08-03 · benchmark measured 2026-08-09 — deterministic & reproducible
LiveChat is a customer support chat platform for businesses of all sizes.
Is LiveChat® production-ready?
Legit.Show scores LiveChat® 81 out of 100 — the simple average of its 7 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on LiveChat® (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Privacy; its weakest is Performance. Every frame it averages is published with its evidence on the Legit.Show listing.
The 7 Frames
- Performance — 43/100
- Accessibility — 95/100
- Security — 45/100
- Privacy — 100/100
- Reliability — 100/100
- Standards — 84/100
- Discoverability — 100/100
What we measured
- Security headers present: HSTS.
- No Content-Security-Policy.
- Served over HTTPS with a valid certificate.
- Real Lighthouse performance run — 396 ms to first byte.
- Returns a proper 404 for unknown routes.
- 3 of 3 sampled routes reachable.
- Has a reachable privacy policy.
- Sets cookies / loads scripts with no consent prompt.
Who built it
Szymon Klimczak (@SKlimczak) · product account @LiveChat
Who it's for
ecommerce businesses · software companies · customer support teams · sales teams · enterprise organizations
Pricing
Starter from $19/mo; Team from $49/mo; Business from $79/mo (billed annually); ChatBot.com starts at $52/mo
Visit LiveChat® → · Alternatives to LiveChat® → · How this was measured →